FAQs

Truxper is Nigeria's independent business review platform where customers can share honest experiences about businesses they have used. Our goal is to help Nigerians make informed decisions by providing a trusted space for genuine reviews.

Simply search for the business you want to review, click on their profile, and click "Write a Review." You will need to create a free account or sign in before submitting your review. All reviews go through moderation before being published.

Yes. All reviews submitted on Truxper go through a moderation process to ensure they are genuine, honest, and comply with our review guidelines. We do not allow fake, paid, or incentivised reviews.

Click on "For Businesses" in the navigation menu and follow the registration steps. You will need to provide your business details and complete our KYC verification process to get your business listed and verified.

No. Truxper does not remove legitimate negative reviews simply because a business requests it. We only remove reviews that violate our review guidelines, such as those containing hate speech, false accusations, or spam.

Businesses earn the Verified Badge by completing our KYC verification process, which includes providing valid business registration documents and accurate business information. The badge shows customers that the business is legitimate and trustworthy.

Yes, Truxper is completely free for both consumers and businesses at this time. You can search for businesses, read reviews, write reviews, and list your business at no cost. Premium plans will be introduced in the future with additional features and benefits.

On any review, click the flag or report button to flag it for our moderation team. You can also email us at legal@truxper.com with details of the review you believe violates our guidelines.

Anyone who has personally used or interacted with a business can write a review. You must be 18 years or older and have a Truxper account. Business owners, employees, or anyone with a financial interest in a business may not review that business.

Yes. You can edit your review at any time by logging into your account and visiting the review on the business profile. You may want to update your review if your experience or opinion has changed. All edits go through moderation before being re-published.

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